#4 Authorized Apple resellers in Nairobi, Kenya

#4 Authorized Apple resellers in Nairobi, Kenya

Are you in Nairobi, Kenya, and in search of a reliable and authorized source to purchase genuine Apple products? In this article, we’ll guide you through the world of authorized Apple resellers in Nairobi, where you can find a wide selection of Apple products and accessories, excellent customer service, and the same warranty as you would receive from Apple itself.

What is an Apple Authorized Reseller?

An Apple Authorized Reseller (AAR) is a business authorized by Apple to sell its products and services. While AARs are not owned by Apple, they must meet specific standards set by the company. These standards ensure that customers receive the best experience when purchasing Apple products. Let’s take a closer look at the requirements for being an Apple Authorized Reseller:

1. Training

AAR employees must undergo comprehensive training on Apple products and services. This training ensures that they have the necessary knowledge and expertise to assist customers effectively.

2. Inventory

To qualify as an AAR, businesses must maintain a wide selection of Apple products and accessories. This means that you’ll have access to the latest Apple devices, ensuring you can find the perfect fit for your needs.

3. Warranty

One of the significant advantages of buying from an AAR is that you’ll receive the same warranty coverage as if you had purchased the product directly from Apple. This warranty ensures that your investment is protected, giving you peace of mind.

4. Customer Service

Excellent customer service is a priority for AARs. Their staff members are trained professionals who can assist you with your Apple products, answer your questions, and provide guidance whenever you need it.

Advantages of Buying from an Apple Authorized Reseller in Kenya

Now that you understand the significance of purchasing from an Apple Authorized Reseller in Nairobi, Kenya let’s delve into the benefits you can enjoy:

Peace of Mind

When you purchase Apple products from an authorized source, such as an AAR, you can have complete peace of mind. You’ll know that you are buying genuine Apple products from a reputable and trustworthy source.


One of the key advantages of buying from an AAR is that you receive the same warranty as you would when purchasing directly from Apple. This means that any issues or defects with the product will be covered under the warranty, ensuring that you receive the necessary support.

Customer Service

AARs prioritize customer service, ensuring that you have a pleasant and satisfying experience when purchasing Apple products. The trained professionals at AARs are available to assist you, answer your questions, and provide guidance throughout your Apple journey.


Authorized Apple resellers are often located in convenient locations such as malls and shopping centers, making it easy for you to access their stores. This ensures that you can find an authorized reseller near you without any hassle.

Authorized Apple Resellers in Nairobi, Kenya

Authorized Apple resellers in Nairobi

Now that you’re aware of the advantages of purchasing from an authorized reseller let’s explore some of the popular authorized Apple resellers in Nairobi, Kenya:

  1. BuyTec Stores Ltd: Located at Moi Avenue Bazaar Plaza, 7th Floor, Crystal Suites, Suite 718, Nairobi. Call 0728997036. You can also browse our Apple products here.
  2. Mac & More Solutions: Located at Lavington Mall, Ground Floor, off James Gichuru Road. Contact them at +254 700 288 144.
  3. Globoedge Solutions: Located at The Hub Karen, Ground Floor, off Waiyaki Way. Contact them at +254 791 560 364.
  4. Salute iWorld: Located at Two Rivers Mall, Ground Floor, off Mombasa Road. Contact them at +254 721 000 721.
  1. Harlem Technologies: Located at Bihi Towers, Moi Avenue, 4th Floor, Suite 7. Contact them at +254 721 992 980.

These are just a few examples of authorized Apple resellers available in Nairobi. For a complete list of authorized resellers in your area, we recommend visiting the Apple website.

Choosing an Authorized Apple Reseller in Nairobi

When selecting an authorized Apple reseller in Nairobi, it’s essential to consider a few factors to ensure a satisfactory experience. Here are some factors to keep in mind:


Choose a reseller that is conveniently located for you. This will make it easier to visit their store, especially for future inquiries, warranty claims, or additional purchases.

Customer Service

Read reviews or seek recommendations from friends or family to gauge the level of customer service provided by a reseller. A reseller with positive customer feedback and a reputation for excellent service is more likely to meet your expectations.


Verify that the reseller offers the same warranty as Apple. This ensures that you have proper coverage for your purchased products and can receive assistance in case of any issues.

By considering these factors and doing your research, you can find a reputable authorized Apple reseller in Nairobi that meets your needs and provides a satisfying purchasing experience.

Apple Store vs. iStore: What’s the Difference?

You may have come across the terms “Apple Store” and “iStore” and wondered about their distinctions. Let’s clarify the difference between the two:

Apple Store refers to a chain of retail stores owned and operated by Apple Inc. These stores provide a comprehensive Apple experience, showcasing a wide range of Apple devices, accessories, and services. Apple Stores are staffed by trained employees who can offer assistance and support for Apple products and services.

iStore, on the other hand, is a brand name used by Apple Authorized Resellers (AARs) in specific regions, including South Africa, Ireland, and the Netherlands. iStores are not owned or operated by Apple directly but must meet the same standards set by Apple to use the iStore brand name. These standards include training employees on Apple products and services, maintaining a broad inventory, offering the same warranty as Apple, and providing excellent customer service.

While there are some operational differences between Apple Stores and iStores, such as location and the range of services offered, both provide access to genuine Apple products and services.

Here’s a table summarizing the key differences between Apple Stores and iStores:

Feature Apple Store iStore
Ownership Owned and operated by Apple Operated by an AAR
Location Typically located in high-traffic areas Often located in malls and shopping centers
Products and services offered Wide range of products and services, including Genius Bar appointments and product repairs Limited range of products and services
Customer service Excellent customer service Good customer service

Ultimately, your choice of where to buy Apple products depends on your personal preferences and requirements. If you value a broader range of services, excellent customer service, and convenient locations, an Apple Store is a great option. On the other hand, if you’re seeking affordability or a closer location, an iStore may better suit your needs.

Best Apple products we’ve got in stock:

Here are iPhones we’ve got:

What next?

If you’re in Nairobi, Kenya, and on the hunt for authorized Apple resellers, rest assured that there are numerous options available to you.

By purchasing from an authorized reseller, you’ll benefit from genuine Apple products, the same warranty as Apple, and exceptional customer service.

So, go ahead and explore the authorized Apple resellers in Nairobi, and embark on your Apple journey with confidence!

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