Plantronics ENCOREPRO HW520 Headset

In a busy Nairobi call center or a bustling open-plan office, distractions are the enemy of productivity. The Poly EncorePro HW520 is designed specifically to solve that problem. This binaural (dual-ear) headset doesn’t just deliver sound; it creates a private “focus zone” for you to handle your most important client interactions without missing a single syllable.

Available now at Buytec Stores, the HW520 combines rugged durability with “wear-it-all-day” comfort. It is the workhorse of choice for customer service heroes and financial professionals across Kenya who need a reliable tool that works as hard as they do.

Technical Specifications: Precision for Every Call

The HW520 is engineered for clarity and longevity:

• Audio Type: Stereo / Binaural (Dual ear-pieces)

• Connection: Quick Disconnect (QD) for easy mobility

• Frequency Response: Wideband audio (up to 6,800 Hz)

• Microphone: Next-generation Noise-Canceling (NC) with 290° rotation

• Acoustic Protection: SoundGuard technology (Protects against sounds above 118 dBA)

• Build Material: Aircraft-grade aluminum and laser-welded construction

• Weight: Ultra-lightweight at 74g

• Ear Cushions: Soft, breathable leatherette (Replaceable)

Key Features & User Benefits

1. Immersive Stereo Clarity

Because the HW520 covers both ears, it naturally blocks out office chatter. Combined with Wideband Audio, you get a much richer, more natural sound. It sounds like the person you’re talking to is sitting right across the desk from you, not on the other side of Nairobi.

2. “Best-in-Class” Noise Cancellation

The flexible microphone boom features a custom noise-canceling design that eliminates up to 95% of background noise. Your customers will hear your voice clearly, even if there’s a loud printer running or colleagues talking nearby.

3. Built to Last (Aircraft-Grade Materials)

We know office equipment takes a beating. The HW520 is built with aircraft-grade aluminum joints and laser-welded construction. It is designed to survive being dropped, twisted, and worn for 8+ hours a day, 5 days a week.

4. Quick Disconnect (QD) Capability

Need to grab a file or a cup of coffee mid-call? The Quick Disconnect feature allows you to unclip the headset from the adapter cable and walk away without taking the headset off. When you get back, just click it back in and resume your call instantly.

Why Buy the Poly HW520 from Buytec Stores?

• Local Nairobi Stock: No waiting for weeks. We have the HW520 ready for immediate pickup at our Nairobi store.

• Genuine Quality: We only sell authentic Poly (formerly Plantronics) products, ensuring you get the full audio quality you pay for.

• 2-Year Warranty: Enjoy peace of mind with a standard Poly limited warranty, supported locally in Kenya.

• Compatibility Experts: We also stock the Poly DA85 and U10P cables needed to connect this headset to your specific desk phone or PC

Frequently Asked Questions (FAQ)

Q: Can I plug this directly into my computer?

A: The HW520 uses a Quick Disconnect (QD) end. To use it with a computer, you will need a USB adapter (like the Poly DA85). To use it with a desk phone, you’ll need an RJ9 bottom cable. We stock both at Buytec!

Q: Is it comfortable for people who wear glasses?

A: Yes! The HW520 is exceptionally light (only 74g) and has adjustable axes. The ear cushions sit “on” the ear rather than “over” them, which usually reduces pressure for glass wearers.

Q: How do I know if the microphone is in the right place?

A: The HW520 features visual and tactile positioning guides. You can actually feel and see the “clicks” as you move the boom, making it easy to find the perfect spot for clear voice pickup.

Q: Does it work with Microsoft Teams and Zoom?

A: Yes. When paired with the correct USB adapter, the HW520 is fully compatible with all major UC platforms, including Teams, Zoom, and Cisco Webex.

Equip Your Team for Success!

Don’t let poor audio quality hold your business back. Invest in the gold standard of professional communication.

[Add to Cart Now] or visit Buytec Stores in Nairobi for a demo!

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