Synology EW202 Physical pack High-End Devices Extended Warranty
Secure long-term protection for your Synology high-end NAS with the EW202 extended warranty. Adds two extra years (total 5-year coverage), supports key models, and ensures fast, reliable service.
Product Description
Synology EW202 is a physical warranty license pack that extends your new high-end Synology NAS’s original 3‑year hardware warranty to 5 years. Specifically tailored for enterprise-grade devices, this add-on must be purchased alongside the NAS and registered within 30 days to activate full extended protection. Reddit+15Buytec Stores+15Al Taheri Computers LLC+15Reddit+2Skycomp+2Synology+2
Perfect for business-critical deployments, EW202 ensures peace of mind—offering continued hardware warranty for up to five years, backed by Synology’s official support infrastructure.
Supported Devices
EW202 applies to select Synology high-end and rackmount models, including:
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RS2818RP+, RS2421+, RS2421RP+, RS2418+, RS2418RP+
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RS1221+, RS1221RP+, RS1219+
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RS820+, RS820RP+, RS818+, RS818RP+
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DS2422+, DS2419+II, DS2419+, DVA3221
What’s Included
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Extended warranty license (EW202)
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Extends standard 3-year warranty by 2 additional years
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Total warranty: 5 years from original purchase date
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Must be registered within 30 days via Synology Account
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Valid for hardware defects, per Synology’s limited warranty terms
Why Consider EW202?
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Extended Protection – Safeguards your investment for five years total.
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Business Continuity – Ideal for systems operating in mission-critical setups.
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Streamlined Coverage – Managed through Synology’s official support for rapid assistance.
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Registered at Purchase – Simple setup ensures you don’t miss the registration window.
FAQs
Q1: Can I buy EW202 after 30 days?
No. EW202 must be purchased and registered within 30 days of the NAS purchase. Reddit+2Synology+2Reddit+2Reddit+15Buytec Stores+15Skycomp+15Reddit+1Reddit+1
Q2: Does it cover peripherals like drives or RAM?
No. Only the NAS chassis and internal hardware are covered. Drives/SSDs and third-party upgrades are excluded.
Q3: What’s the difference with Extended Warranty Plus?
EW202 adds two years. Extended Warranty Plus (available in select regions) includes faster service, optional advanced replacement, and direct handling by Synology. Reddit+5Synology+5Synology+5
Q4: Will hardware upgrades void the warranty?
No, unless the upgrade causes damage. Synology’s policy does not void warranty for installing supported third-party components. Reddit+15Reddit+15Reddit+15
Q5: How do I register the license?
Upon purchase, register the EW202 license in your Synology Account within 30 days. It will link to your NAS serial number. Synology+7Buytec Stores+7Mwave+7
Q6: Is regional availability limited?
Yes. EW202 is offered in select regions via authorized partners. In Africa, it’s mainly available in South Africa, Egypt, Algeria, Tunisia, and Morocco.